1. Information We Collect

We collect information that helps us provide you with the best service, including:

Personal Information

• Contact Information: When you book a rental, inquire about services, or communicate with us, we may collect your name, phone number, email address, and billing information.

• Rental Details: We collect information about the vehicles you rent, including rental dates, pick-up and drop-off locations, and rental preferences.

Usage Information

• Website Usage Data: We collect non-personal information about how you interact with our website. This includes IP addresses, device types, browsing behavior, and referring URLs, which help us analyze traffic and improve user experience.

Payment Information

• Billing Details: If you make a reservation, we collect payment information such as credit card numbers or other billing details to process the transaction securely. Gig Wheels Rideshare Rentals uses third-party payment processors for secure transactions, and we do not store sensitive payment information.

2. How We Use Your Information

We use the information we collect to:

• Process Rentals: Manage and confirm bookings, schedule vehicle pickups, and handle customer service requests.

• Communicate with You: Send updates related to your bookings, inform you of promotions (if you’ve opted in), and respond to your inquiries or feedback.

• Improve Services: Analyze website usage to enhance our services and optimize the user experience.

• Compliance: Ensure compliance with legal obligations and prevent fraud.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including encryption and secure servers. However, no method of data transmission or storage can guarantee complete security. While we strive to protect your personal data, we cannot ensure its absolute security.

4. Sharing Your Information

Gig Wheels Rideshare Rentals will not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist in our operations, such as payment processors, vehicle maintenance, and customer service.

• Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with requests from government authorities, law enforcement, or other legal obligations.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your interaction with our website. These tools help us enhance your user experience by remembering your preferences and improving site functionality.

You can control cookies through your browser settings. However, if you disable cookies, some website features may not work properly.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Correct any inaccuracies in your personal information.

• Deletion: Request the deletion of your personal information, subject to legal obligations.

• Opt-Out: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise your rights or ask questions about your personal data, please contact us using the details below.

7. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by Gig Wheels Rideshare Rentals. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any websites you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us:

Phone: +1 888-963-1227
Email: [email protected]
Address: 2764 Pleasant Rd suite a 10832, Fort Mill, SC 29708