Communication Methods
We offer multiple ways for you to communicate with us, including:

• Phone: You can contact us directly at +1 888-963-1227.

• Email: Send us an email at [email protected].

• Website Forms: Use the contact forms available on our website to submit inquiries, request bookings, or get support.

• SMS/Text Messages: We may send you SMS messages related to your booking or inquiries, with your consent.
  

Consent to Receive Messages
By providing your contact information (email, phone number, etc.) when booking or contacting us, you consent to receive messages related to your rental, booking status, inquiries, and customer support. This includes:

• Booking confirmations, reminders, and updates

• Rental availability and status notifications

• Promotional offers (if you have opted-in)

• Important notices regarding your rental or account

You may opt-out of receiving promotional messages at any time by following the unsubscribe instructions included in the message or by contacting us directly.

Types of Messages We Send
We may send you the following types of messages:

Booking Confirmations & Updates

• Confirmation of your rental request or booking

• Updates about vehicle availability, rental terms, or changes

• Pickup and return details

Customer Support Messages

• Responses to inquiries or issues submitted through our forms or messages

• Notifications related to your rental (e.g., car maintenance, reminders)

Promotional Messages

• Special offers or new services (only if you’ve opted-in to receive these communications)

• Announcements about upcoming events or rental deals

Legal or Policy Notifications

• Important updates regarding terms and conditions, privacy policies, or rental agreements

Customer Responsibilities
By messaging us, you agree to the following responsibilities:

• Accurate Information: You must provide accurate and up-to-date contact information for effective communication.

• Opt-In for Promotions: If you wish to receive promotional or marketing communications, you must explicitly opt-in.

• Respectful Communication: You agree to communicate with our team in a professional and respectful manner. Any inappropriate or offensive behavior may result in the termination of communication.

Message Delivery & Response Times
We strive to respond to your inquiries promptly, but please note that response times may vary depending on the method of communication and the volume of messages we receive. For immediate assistance, we recommend calling us directly at +1 888-963-1227.

• Email Response Time: Typically within 24-48 hours, depending on the complexity of the request.

• SMS/Text Message Response Time: Typically within 24 hours.

• Phone Call Response Time: Immediate (during business hours).

Message Opt-Out and Preferences
If you no longer wish to receive messages from Gig Wheels Rideshare Rentals, you can opt-out at any time:

• Email: Click the unsubscribe link in our emails to opt-out of marketing communications.

• SMS/Text Messages: Reply with “STOP” to opt-out of text message communications.

• Phone Calls: Inform us directly that you no longer wish to receive phone calls or messages.

You may continue to receive essential messages regarding your rental (e.g., booking confirmation, changes to your rental, etc.) even if you opt-out of marketing communications.

Privacy and Data Security
We take your privacy seriously. All personal information shared via messaging will be handled in accordance with our Privacy Policy. We will never share or sell your personal data to third parties without your consent, except as required by law or for legitimate business purposes.

For more information on how we collect, use, and protect your personal data, please review our Privacy Policy.

Changes to Messaging Terms
We reserve the right to update or modify these Messaging Terms and Conditions at any time. Any changes will be communicated to you through the appropriate channels, and updated terms will be posted on this page.

Contact Us
If you have any questions or concerns about our Messaging Terms and Conditions, or if you need assistance with managing your communication preferences, feel free to contact us:

• Phone: +1 888-963-1227

• Email: [email protected]